Resident Portal
Pay rent, submit maintenance requests, and view your account from anywhere.
Tenant Incentives Plan
1. Reduced Security Deposit Benefit
- 50% reduction in security deposit required
- $100 move out credit applied after security deposit funds
2. Lease Renewal Appreciation
- A $25 e-gift card to the primary resident after fully signing a 12 month lease renewal
3. Accelerated Lease Break Buyout Reduction
- 10% off the standard two full months rent lease break penalty
- 20% off the standard two full months rent lease break penalty if buying a home through a real estate broker referred by us and within our network
4. Move Out Incentive
- A $100 e-gift card for using our preferred vendors to have carpets and home professionally cleaned prior to move out (receipts required!)
5. Move Out Concierge Key Pick Up
- Upon submitting your notice to vacate, we will coordinate a convenient day/time to retrieve all keys, remotes, fobs, etc.
6. Expedited Move Out Processing
- Jump ahead of other move outs in process to get the fastest processing and potential for any remaining deposit funds returned via ACH
7. Lease Renewal Fee Waiver
- Offered once per 12 month lease term as a courtesy
8. Reduced Pet Fee(s)
- 25% reduction in monthly recurring pet fee
9. Late Fee Waiver
- Offered once per 12 month lease term as a courtsey
10. Positive Credit Reporting
- Positive reporting of on time rent payments aimed at boosting credit scores
Tenant Incentives Plan FAQ's
When will I receive the 50% reduction in Security Deposit?
If you are a brand new tenant just moving in then it will be applied at the time of move-in to reduce your required deposit. If you are a current tenant looking to sign up for TIP, then it would be applied and credited back to your ledger following your next lease renewal.
If I didn’t sign up for the TIP when I moved in, but now I want to sign up, what is the process?
This is permitted but you will need to retroactively pay back to the date of your original move-in date, or most recent lease renewal date. For example, if your original move-in date was March 16th, 2024, and today is now June 15th, 2024 and you want to sign up, you would be required to retroactively pay the prorated March amount, April-June full month’s fee, plus each month thereafter.
Will the 25% reduction in monthly pet fee apply to more than one pet?
Yes. If you have more than one permitted pet then it will apply monthly to each pet.
What merchant will my eGift Card be for and when can I expect to receive it?
Typically we’ll send these via either Starbucks, Target, or Amazon. We do our best to have these e-delivered within 2-3 weeks of your lease renewal date being met.
When breaking my lease, if I’m buying a home how do I make sure I get the accelerated boost reduction?
You need to allow us to provide you with a real estate broker to help you with the home purchase. If you select your own real estate broker, outside of our program/assistance, then we’re not able to provide the 20% reduction. You would still receive the 10% reduction though.
Your Online Portal
Your account at your fingertips. Anytime, anywhere.